Managed Systems Monitoring Service

Your server is probably the most important piece of equipment in your building. Without it, your business could grind to a halt. If you don’t believe me, try turning it off for a day and see what happens. Your server is the cornerstone of your computer system and should be treated as such. Servers should be monitored frequently and maintained on a regular basis.

Managed Systems Monitoring services like those we offer will keep downtime to a minimum and reduce the time it takes to resolve problems when they do occur.

Meet “Smart Little Guy”.

For less than the price of a cup of coffee, we’ll put a smart little guy on your server every day. He’ll never get sick, never go on holiday and never go to the pub. Without fail he will check your servers’ anti-virus definitions, disk space, disk growth rates, systems health, email systems, scan your server event log for other critical errors and help protect you from hackers.

Every 5 minutes, our “Smart Little Guy” Server Monitoring software monitors the key parts of your server. It will perform dozens of individual checks and answer questions like:

  • Is the server hard disk healthy?
  • Is the server hard disk nearing capacity?
  • Are there any internet connection problems?
  • Are the antivirus definitions bang up to date?
  • Have there been any attempts to hack in to the server?
  • Are the most important services on your server running properly?
  • Are there any critical security updates which require prompt installation?
  • Are there any performance problems which could indicate bottlenecks?

If any problem is found during these ‘around the clock’ checks, the Smart Little Guy web site will automatically notify our engineers by email and SMS message. The likelihood is that we’ll start fixing the problem before you even know about it – you can’t get better service than that.

As well as ‘checks’, Smart Little Guy actually does stuff too, like scheduled server reboots, or automatic hard disk defragmentation…

  • Proactive Remote Monitoring
  • Proactive Server Maintenance
  • Workstation Management
  • Managed Online Backup
  • Asset Tracking & Inventory Management
  • Integration with Ticketing System
  • Alerting & Alert Viewing
  • Patch Management
  • Managed Antivirus
  • Systems Reporting

Help us to help you, and say YES to Smart Little Guy. Call Computer Suport Norwich now on 01603 781902 to discuss network monitoring services at your site.